What sizes do you offer?

We offer a range of sizes from S to XL. Please refer to our size guide for detailed measurements.

What is your return policy?

We only exchange articles as of now, within 10 days of purchase. Items must be unworn, unwashed, and with original tags attached.

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via our logistics partner.

What payment methods do you accept?

All sorts of payment through Razorpay.

How can I contact customer service?

You can reach our customer service team via email at support@shopbalmysol.com or call us at  +91 9560388602 .

Do you offer customizations or alterations? 

Currently, we don’t offer customizations or alterations, but we may consider this for the future based on demand.

How do I care for my garments?

Each garment comes with care instructions on the label. Generally, we recommend hand wash or dry cleaning.

 

CAN I CHANGE/CANCEL MY ORDER?

Once an order has been Shipped, we are unable to cancel, make address updates, style, or size change. Although you can contact the support prior to shipping for any changes. In case of any query contact us.